01
Computers
Mac, Windows, or Linux. If you have problems with an existing computer or setup, I will get it sorted out.
Friendly. Local. Reliable.
One local expert for all your technology, at home and at work. Whether you need someone to sit down and walk you through a problem, or run the systems your business depends on, I am here to help. Onsite across the Tetons, remote anywhere.
What I do
Alpenglow Tech is BJ Schmidt, a Jackson based IT expert. I handle the full picture: everyday support, security, backups, networks, email, cloud, and compliance. Want your home technology to stop fighting you, or need tech support for a small business? I'm here to help.
15+Years of deep IT experience
One expertWho knows your whole setup
Remote anywherePlus onsite across the Tetons
PCI · HIPAACompliance experience
Personal Service
Help for your home tech.
Friendly, patient help for everyday people. If something feels broken or confusing, I can assist. No question is too small.
02
Phones & Tablets
iPhone, iPad, Android, and tablets. Setup, photos, syncing, apps, and fixing things that will not cooperate.
03
Email & Internet
Email problems or connectivity issues? I fix the everyday frustrations that get in your way.
04
Sit-Down Help
Sometimes you just need someone patient to sit with you and walk through it. I will show you the ropes and go at your pace.
05
Been Hacked?
Strange emails, locked accounts, pop-ups, or a scary message? Call me. I will help you figure out what happened and make things safe again.
06
New Computer Setup
Need a new computer? I can recommend options that fit your needs, order it for you, and transfer your photos, files, and email over.
Business Services
Custom business support.
From one-time computer upgrades to full managed services, you'll have one person who answers the phone.
01
Managed IT & Support
Proactive management so problems get prevented, plus help when your team needs it. Updates, patching, monitoring, and the day to day handled.
02
Cybersecurity
Endpoint protection and response on every device, plus network monitoring that catches trouble early. Security sized for small businesses.
03
Backup & Disaster Recovery
Off site, encrypted, and monitored cloud backups for your computers and servers. If hardware dies or ransomware hits, your data comes back.
04
Networks & Infrastructure
Wi-Fi, firewalls, routing, and servers, designed and maintained to stay out of your way. The technology that ties an office together, done right.
05
Email & Cloud
Google Workspace and Microsoft 365 setup, migration, and management. Accounts, access, and email that actually arrives.
06
Compliance Support
PCI and HIPAA experience for businesses that handle credit cards or patient data. Frameworks built to hold up, not just check a box.
07
Hardware & One-Time Upgrades
New computers, new software, office moves, and upgrades. Purchased, installed, and set up so it works on day one.
08
Unique & Custom Projects
Have an idea that requires help from a technology expert? I love a new challenge. Live streaming webcams, point-to-point wireless links, you name it. Let's talk about bringing your idea to life.
09
AI Education & Consulting
New AI tools, minus the hype. I will help you understand what is actually useful, set it up safely, and put it to work for your business.
Ways to work together
Plans tailored to your needs.
From help when you need it to fully managed support, there is a fit for everyone.
Best for home
Hourly Support
Help when you need it, no contract. Pay only for the time you use. The easy choice for home users and one-off projects.
For business
Managed Services
Proactive management and ongoing support for your business, so problems get prevented and your team stays working. The steady, hands-off option.
Tailored
Custom Plans
Custom support plans catered to your home or business. We will work together to find a model that fits your needs and your budget.
BJ Schmidt
Owner
About
Howdy.
BJ Schmidt was born and raised in Jackson, WY. He has spent years deep in the technical work most IT shops hand off: servers, networks, security, and the infrastructure that keeps a business online. When you call Alpenglow Tech, you reach BJ. No ticket lottery, no offshore script, no being passed around.
Just a local expert who answers the phone, explains things in plain language, and treats your technology like it is his own. Based in Jackson, comes to you, remote when that is faster.
Reviews
What neighbors and businesses say
BJ was absolutely terrific in finding and resolving a very worrisome hack into my business email. It was one phone call: he asked the right questions, settled my nerves, explained the problem and made sure it was fixed. His fee was entirely reasonable. Peace of mind is invaluable.
Not only did BJ set up my new computer, he migrated all the data from my old one and set me up in a cloud system that is a game-changer for how I work. He listened to my needs and made sure everything I wanted to accomplish was achieved. I can't recommend Alpenglow Tech enough.
BJ is a wealth of knowledge. He is experienced, available and willing to help solve any problem. He's invaluable to our operations!
Alpenglow Tech provided excellent service. BJ Schmidt was able to solve the software tech problems I had. Service was professional, friendly, efficient. Highly recommend.
BJ did an excellent job identifying and repairing the problem I had with the email function on my laptop. He then repaired a problem with my wife's laptop as well. Great job BJ.
Fast and efficient service. BJ answered all my questions, resolved my Mac issues and made additional, helpful suggestions. I will definitely go to Alpenglow Tech for my future IT needs.
Service area
Onsite across the Greater Teton Area. Remote anywhere.
Onsite: I come to you
Hands-on help across Jackson Hole and the surrounding communities.
Jackson
Teton Village
Wilson
Kelly
Moose & Moran
Hoback
Alta
Victor
Driggs
Greater Teton area
Remote support: anywhere
Outside the valley, or just prefer remote? You get the same expert and the same care, wherever you are. Most issues are solved fast over a secure remote session, no travel required.
Anywhere with internet
Secure remote sessions
Fast response